SUCCESS STORIES

Southgate Medical: Keeping Pace with a Busy Clinic

Southgate Medical Centre is a medical clinic serving patients in Melbourne's CBD and Southbank.
 
Owner Martin wanted SEO that would help the right people find the clinic's services, and keep up as the clinic grew.
case study_southgate medical
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89%
Immediate increase in organic traffic
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122%
increase in organic users
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231%
increase in Google Business ProfileTraffic

The Need

Southgate Medical Centre's website was spread across several duplicated domains, so Google had no single version to rank. The clinic needed one clear site, stronger rankings for the services patients search for, and a stronger local presence.
 
The key objectives:
  • One clear website
    • Consolidate the duplicated domains into a single site.
  • Rank for the right services
    • Lift rankings for the keywords patients search for, including travel-related terms.
  • Win local searches
    • Strengthen visibility in CBD and Southbank searches.
  • Keep up with growth
    • Make sure search kept pace with a busier clinic.

The Plan

It started with a chance meeting: one of our Hawks met Martin during a GP visit. From there, we set out a clear plan.
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Domain consolidation
Redirect the duplicated domain setups into one site.
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Technical improvements
Lift visibility for relevant keywords.
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Link building
Grow rankings for relevant keywords.
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Local SEO
Improve the Google Business Profile for CBD and Southbank searches.

The Execution

The work moved in three steps, and the results came quickly.
domain
One clear site
Consolidating the duplicated domains gave Google one clear version of the site to rank, and organic traffic jumped 89% straight away.
domain
Rankings for what patients search
Technical fixes and link building lifted rankings for the keywords patients were searching, growing organic users by 122%.
domain
A stronger local presence
A refreshed Google Business Profile strengthened the clinic's presence in CBD and Southbank searches, lifting Google Business Profile traffic by 231%.

The Challenges Overcome

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Several domains, one site
The duplicated domains were redirected into one, avoiding potential Google penalties.
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Showing up locally
A refreshed Google Business Profile helped the clinic appear in CBD and Southbank searches.
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Keeping up with a busier clinic
As bookings grew, SEO kept pace with the clinic's growth.

The Results

An instant lift: Organic traffic rose 89% straight after the domains were consolidated.
 
More people finding the clinic: Organic users grew 122%.
 
Local searches on the rise: Google Business Profile traffic grew 231%.
 
A busier clinic: Bookings grew so much that the clinic hired more staff.
rewarded_ads
89%
Immediate increase in organic traffic
rewarded_ads
122%
Increase in organic users
rewarded_ads
231%
Increase in Google Business Profile traffic

The Conclusion

Southgate Medical Centre needed SEO that could keep up with a growing clinic. One clear website, stronger rankings and a refreshed local profile delivered.
 
+122% organic users. +231% Google Business Profile traffic.
For a clinic busier than ever, it meant SEO that kept pace with its growth.
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